What is Total Workforce Management?
A strategic approach that gives organizations complete visibility and control over all types of workers — whether they’re full-time employees, contractors, freelancers, or temporary staff.
A Unified Approach to Workforce Management
Traditionally, companies manage these groups separately (HR handles employees, Procurement handles contractors). This creates silos, making it hard to see the full picture of who works for the organization, where they are, what skills they bring, and how they contribute.
TWM eliminates that gap by unifying data, systems, and processes so companies can manage their entire workforce from one place.
Managed Service Provider (MSP) Programs
MSP acts as a central partner that oversees every aspect of contingent workforce management.
Vendor Consolidation & Optimization
Reduce redundancy and improve performance by managing multiple staffing vendors under one strategic umbrella, ensuring quality talent and cost efficiency.
Compliance & Risk Mitigation
Stay protected with robust governance and monitoring, ensuring labor law compliance and reducing exposure to legal or regulatory risks.
Workforce Analytics & Reporting
Gain real-time insights into performance, costs, and resource utilization, enabling informed decision-making and identification of efficiency opportunities.
Scalability & Flexibility
Quickly scale your workforce to meet project demands, seasonal surges, or long-term staffing needs, adapting seamlessly to your business growth.
Centralized Workforce Management
Coordinate all temporary staff, contractors, and consultants through a single program, ensuring consistency, clear communication, and streamlined operations.
An MSP program through CAP Global means you gain a trusted partner who handles the complexity of managing external talent — allowing your internal teams to focus on core strategy, innovation, and growth. It’s not just about managing vendors; it’s about creating a smarter, more agile workforce ecosystem that drives real business results.